Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our website or request our services:

• Personal Identification Information: Name, email address, phone number, and mailing address when you fill out contact forms or request service quotes.
• Property Information: Details about your heating system, property type, and specific service needs to provide accurate quotes and service.
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
• Communication Records: Records of your communications with us via phone, email, or contact forms.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To respond to your inquiries and provide requested services.
• To schedule appointments and communicate about service visits.
• To provide accurate quotes and billing information.
• To improve our website and customer service experience.
• To send periodic emails regarding services that may interest you (only if you've opted in).

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party contractors who assist in operating our website or conducting our business, so long as they agree to keep this information confidential.
• Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety.
• Consent: We may share information with your explicit consent.

4. Cookies and Tracking Technologies

Our website may use "cookies" to enhance your experience. Cookies are small data files placed on your device that help us analyze web traffic and customize content. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Third-Party Links

Occasionally, at our discretion, we may include third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate personal data.
• Request deletion of your personal data, where applicable.
• Opt-out of marketing communications at any time.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Email: info@michaelriemer.com
• By Phone: (907) 745-2230
• By Mail: 16490 Marilyn Drive, Palmer, AK 99645